Nowadays, people depend more on apps than on going offline to buy electronics, food, and groceries. What is a Grocery Delivery App? Customers can order groceries online from nearby stores and have them delivered to their doorstep. People are moving to online platforms as they are trustworthy and reliable to their customers. Founders of these apps convince their customers that they will get benefits if they order from their app.
According to Statista, the grocery market will be approximately $782.40 billion by 2024, with the retail business worth around $597.10 billion and quick commerce worth around $170 Billion. The market size will reach $1381.45 by 2029 as the CAGR(Compound Annual Growth Rate) is 12.03%. The grocery apps have grown well after the COVID-19 pandemic hit.
Let’s understand the key factors while developing the grocery delivery app:
Key Factors to Consider Before Creating a Grocery Delivery App
Entrepreneurs have to consider various factors before making a grocery delivery app. Here are some factors to discuss:
Seamless UI/UX
Entrepreneurs must develop an interactive user interface to gain traffic on their app. They need to focus on customer’s priorities. The log-in process for customers should be hassle-free. If the user is new and wants to make an account, creating one will be easy by filling in the minimum information. The customer should be able to rate their experience and see other reviews.
The entrepreneur has to add a product filter to get better search results. The user should be able to add things to their cart. The user can add multiple profiles to the app.
Easy Payment Gateways
The application offers safe and secure payment transactions when you pay online. It offers multiple payment modes, such as credit/debit cards, Google Pay, Apple Pay, Samsung Pay, or pay on delivery. Providing various payment options leads to an effortless customer experience. Using encryption protocols with industry standards such as PCI DSS (Payment Card Industry Data Security Standard).
When something goes wrong with the order, like a wrong or poor-quality delivery, the user should effortlessly get a refund.
Merchants can also track all the payments they receive and monitor every user transaction.
In addition, in the auto repair industry, Torque360 helps shop owners streamline their invoicing operations. This software is integrated with TorquePay, which allows customers and shop owners to make transactions smoothly.
Develop Order Tracking Feature
Developing an order-tracking system in the app helps customers get updates regarding their orders. The user will get frustrated if an order is not delivered on time and the customer doesn’t get updates.
An entrepreneur can use a cloud-based or self-hosted solution to develop a grocery app from reliable grocery delivery app development services, as the app should be easy to update and maintain. Only trustworthy apps show this much transparency. Gaining customers’ trust and reliability can increase the user retention rate.
Offer Discounts and Referral Codes
When the app is ready to launch in the market, the entrepreneur will offer heavy discounts to its first or new users. Entrepreneurs fix a price where a user gets free delivery if the order’s total value exceeds that price.
Entrepreneurs offer referral codes to their customers. A referral code means the app gives a code to an existing customer, who has to share that referral code with their friends and family. If that member creates an account using that referral code, both get a discount or money that can be used in future orders.
The app offers festival discounts to connect with customers emotionally. To increase the customer base, some offers should exist throughout the year.
Simplify the Process of On-boarding Merchants
Some apps were shut down earlier because onboarding merchants was too frustrating and long. If the merchants do not accept the app, it will not last long in the competition. Now, people have made a brilliant app with an interactive user interface that merchants find easy to onboard.
Entrepreneurs have made the user interface so easy that anyone can join the app. Maintain regular communication with merchants to inform them about updates, changes, and new features. Collect feedback from the merchants to continuously improve the app. Provide support channels when merchants face any problems or technical issues in the app. Make sure that merchants understand all the policies, terms, and conditions.
Merchants will also get the chance to increase their revenue by showing their products to a wider audience. If merchants see that they can earn more by using the app, they will list all their products on the app.
Estimation of Cost to Make Grocery Delivery App
Approximating the cost of creating a grocery shopping app depends on multiple factors, such as the multiple features of the app, the development team, and the developers’ geographic location.
Suppose the entrepreneur has to make this app on both platforms, i.e., android and iOS. However, the rate of creating an app for iOS is slightly higher than for Android, as it requires some tools and expertise.
The first impression is the last; if the design is unattractive, the user will not use it. So, recruit a UI/UX designer with good experience to make the app attractive.
An attractive UI alone is not enough for a seamless experience. A grocery shopping app should also have a robust backend and run smoothly while ordering groceries.
As per the above factors, making a successful app costs around $50,000 to $3,00,000.
Conclusion
Firstly, understanding the target people and their particular needs is paramount. This involves conducting thorough market research to identify preferences, behaviors, and pain points.
Additionally, prioritizing user experience and interface simplicity ensures ease of use for customers of all tech levels. Integration of reliable payment gateways and efficient order management systems is crucial for seamless transactions and operations.
Moreover, establishing partnerships with local grocery stores and suppliers enhances product variety and availability. Lastly, strong security measures to protect sensitive user data fosters trust and credibility.
By carefully considering these factors, developers can make a customer-friendly, efficient, and secure grocery delivery app that meets the evolving needs of consumers in the digital age.